Terms of Service
Last Updated: August 14, 2025
Welcome to GreatLooks.ai (the "Platform"), operated by GreatLooks AI, Inc., a Delaware corporation ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Platform and its related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.
1. The Services
GreatLooks.ai is an AI-powered platform designed to help individuals ("Beauty Seekers") discover and connect with cosmetic and beauty service providers ("Clinics"). Our Services include:
Communication Assistant: A conversational AI that provides information, captures your goals, and helps connect you with Clinics.
Marketing Assistant: AI-powered content creation to help Clinics connect with Beauty Seekers.
Matching Assistant: An intelligent system to match Beauty Seekers with Clinics based on stated goals and preferences.
Vision Assistant: AI-powered simulations to visualize potential outcomes of cosmetic treatments.
Important Medical Disclaimer: GreatLooks.ai does not provide medical advice, diagnosis, or treatment. The Services, including the Vision Assistant simulations, are for informational and educational purposes only. Always consult with a qualified healthcare professional for any medical concerns or before making any decisions about your health or treatment.
2. Eligibility
You must be at least 18 years of age or the age of legal majority in your jurisdiction to use the Services. By using the Services, you represent and warrant that you meet these requirements.
3. Your Account
To access certain features, you may be required to create an account. You agree to provide accurate and complete information and to keep this information up-to-date. You are responsible for all activities that occur under your account and for keeping your password confidential.
4. User Data and Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.
Your Content: You may provide information, including text, images, and videos ("User Data"), to the Platform. You retain ownership of your User Data.
License to Us: You grant us a worldwide, non-exclusive, royalty-free license to use, process, and display your User Data solely for the purpose of providing and improving the Services. This includes sharing your User Data with Clinics when you request to be connected with them.
Sharing with Clinics: When you request to be matched with Clinics, you consent to us sharing your User Data with them. You also consent to these Clinics contacting you.
Data Retention: We will retain your User Data as described in our Privacy Policy. You may request the deletion of your data by contacting us at support@greatlooks.ai.
5. User Conduct
You agree not to use the Services to:
- Violate any laws or regulations.
- Transmit any harmful, offensive, or illegal content.
- Infringe on the intellectual property rights of others.
- Interfere with or disrupt the Services.
6. Intellectual Property
All content and materials on the Services, excluding User Data, are the property of GreatLooks AI, Inc. or its licensors and are protected by intellectual property laws.
7. Third-Party Services
The Services may connect you with third-party Clinics and websites. We are not responsible for the services, content, or practices of these third parties. We do not endorse any Clinic, and we do not guarantee the quality or outcome of their services.
8. Disclaimers and Limitation of Liability
Beta Service Disclaimer: You acknowledge that the Services are provided as a "Beta" version and are made available on an "AS IS" and "AS AVAILABLE" basis for the purpose of testing and evaluation. The Beta version may contain bugs, errors, and other problems. You use the Beta version at your own risk.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR ACCURATE.
AI-GENERATED SIMULATIONS FROM THE VISION ASSISTANT ARE APPROXIMATIONS AND ARE NOT A GUARANTEE OF ACTUAL RESULTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE LAST 12 MONTHS.
9. Indemnification
You agree to indemnify and hold harmless GreatLooks AI, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or your violation of these Terms.
10. Termination
We may suspend or terminate your access to the Services at any time, for any reason, without notice.
11. Governing Law
These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles.
12. Changes to These Terms
We may modify these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at support@greatlooks.ai.